Vrog offers a 7-day return policy for all eligible products purchased online or from our offline stores. This ensures complete customer satisfaction and trust.
To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as delivered. Proof of purchase is mandatory.
Refunds will be initiated only after the returned item passes quality checks. The amount will be credited to your original payment method within 7–10 business days.
Certain products, such as cables or opened accessories, may not be eligible for return due to hygiene and usage concerns. Please check product-specific guidelines.
If you receive a damaged or defective product, contact us immediately with pictures and details. We will arrange a quick replacement or refund.
Customers are responsible for return shipping costs unless the return is due to our error. Please use reliable courier services for safe return.
For assistance, email us at vrog16484@gmail.com or call +91 9289326105. We are here to make your shopping experience worry-free.